Contact Us
REDWOOD TOXICOLOGY LABORATORY.
If you would like to inquire about our products and services, check prices or place an order, contact a Sales Representative by phone, fax or email.
All requests made during non-business hours will be responded to as early as possible the next business day.
NEW ACCOUNTS/CUSTOMER SERVICES
RTL offers toll-free sales and customer support services during regular business hours. RTL hours are 7:30 AM to 4:00 PM PST.
| Phone: | Laboratory Sales Toll Free: 800-255-2159, press option 1 Local: 707-577-7959, press option 1 Screening Devices Toll Free: 877-444-0049 Local: 707-571-1157 |
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| Fax: | 707-577-8102 | |
| E-mail: | ||
| Address: | P.O. Box 5680, Santa Rosa, CA 95402 or 3650 Westwind Blvd., Santa Rosa, CA 95403 |
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TOXICOLOGY SUPPORT SERVICES
To ensure your complete satisfaction, please do not hesitate to contact the following RTL staff members with any questions or concerns regarding your account.
| Phone: | 800-255-2159, press option 5 or 707-577-7959, press option 5 |
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| Fax: | 707-577-0365 | |
| E-mail: | ||
| Address: | P.O. Box 5680 Santa Rosa, CA 95402 |
INFORMATION TECHNOLOGY (IT)
The IT Department is available during regular business hours to answer client inquiries about internet collection, result and statistical reporting. Contact the IT Department to request your ToxAccess username and password for convenient results retrieval.
| Phone: | 800-255-2159, ext. 34311 or 707-577-7959, ext. 34311 |
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| Fax: | 707-577-0471 | |
| E-mail: | ||
| Address: | P.O. Box 5680 Santa Rosa, CA 95402 |
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TESTING SUPPLIES
To request labels, bottles and shipping materials, contact our Toxicology Support Services Department. Supplies will be sent to your agency in three month increments.
| Phone: | 800-255-2159, press option 4 or 707-577-7959, press option 4 |
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| Fax: | 707-237-8705 | |
| E-mail: | ||
| Address: | P.O. Box 5680 Santa Rosa, CA 95402 |
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SPECIMEN COLLECTION—SANTA ROSA FACILITY
Redwood Toxicology Laboratory provides observed urine collection services to ensure specimen integrity and legal defensibility. Please contact our collection room during regular business hours, 8:00 AM to 5:00 PM PST to schedule an appointment.
| Phone: | 707-577-7959 ext. 34344 | |
| Address: | 3650 Westwind Blvd., Reception C, Santa Rosa, CA 95403 |
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