Privacy Policy

At Redwood Toxicology Laboratory, we are committed to respecting your privacy. That is why we have adopted a comprehensive privacy policy to ensure the confidentiality of our clients. The summary of our privacy policy below lets you know how your personal information is processed and explains data collection and use practices.

We promise that we will use your personal information only in ways that are compatible with this privacy policy as follows:

Personal Information

"Personal information" means information that would allow a party to contact you, including, for example, your full name, address, telephone number, fax or email address. Personal information does not include aggregated information that, by itself, does not permit the identification of individual persons. For example, statistics about the use of our website (such as how many persons visited our site last month) is not personal information.

Submitted Information

You may be required to provide us with personal information when you use this website. We use your personal information to send you information or materials you have requested, to inform you of new products or services that we believe will be of interest to you, to otherwise conduct business with you, and for administrative purposes (such as to notify you about changes to this privacy policy).

You may contact us to request a change to your personal information or your preferences regarding what types of communications you would like to receive from us. For example, in emails we send you, we generally provide a method for you to unsubscribe from future emails. However, in accordance with our service agreement we will continue to send essential communications affecting your account, including, but not limited to: product or service changes, billings, quotes and/or website outages.

Browsing Information

When you use our website, our servers may collect information indirectly and automatically (through, for example, the use of "cookies" or your "IP address") about your activities while visiting the site, including the web page that you just came from, which web page you go to next, and information about the browser you are using. We do not link browsing information to the personal information you submit to us. We use this browsing information for internal purposes to help understand how our website is being used, to improve it, and for systems administration purposes.

Cookies
Cookies are small pieces of information stored on your hard drive, not on our website. Session Cookies are used on our result reporting website (ToxAccess). The Session Cookie exists for the duration of your visit. For example, a Session Cookie is created when you use the Personal Login to access secured pages on ToxAccess. The Session Cookie is stored in temporary memory and is not retained after the browser is closed. Session Cookies do not collect information from the user's computer. Typically, they will store information in the form of a session identification and do not personally identify a user.

IP Address
An IP address is a number that is automatically assigned to your computer when you use the Internet. In some cases your IP address stays the same from browser session to browser session, but if you use a consumer Internet access provider, your IP address probably varies from session to session.

Disclosure of Personal Information

We do not sell, rent, or otherwise give your email address to a third party without your consent or as permitted by this privacy policy. However, we may share your personal information with our contractors and service providers in order to maintain, enhance, or add to the functionality of our website. Although we may disclose aggregated information about the use of our website, that information does not contain personal information.

If Redwood Toxicology Laboratory, Inc. becomes part of another organization (for example, through an acquisition or merger), that organization will possess the personal information collected by Redwood Toxicology Laboratory and it will assume the rights and obligations regarding your personal information as described in this privacy policy.

We cannot fully ensure that your personal information will not be disclosed to third parties. For example, we may be legally obligated to disclose information to the government or third parties under certain circumstances, or third parties may circumvent our security measures to unlawfully intercept or access transmissions or private communications. Additionally, in the unlikely event we need to investigate or resolve possible problems or inquiries, we can, with your authorization, disclose any information about you to law enforcement or other government officials, as we believe necessary.

Security
Redwood Toxicology Laboratory has implemented and follows industry standard measures to protect against unauthorized access to and unlawful interception or processing of personal information. However, no Internet site can fully eliminate security risks.

Other Websites
The Redwood Toxicology Laboratory website may contain links to other websites. We are not responsible for the privacy practices or the content of other websites. We encourage you to read the privacy policies of such websites prior to submitting your personal information.

We hope this privacy policy clarifies our procedures regarding your personal information. By using the Redwood Toxicology Laboratory website, you consent to the collection and use of information specified above. We may amend this privacy policy at any time by sending the amended policy to the email address you provided to us or by posting the amended policy on our website. Such modifications will be effective on the date that we post the modified policy on our website.

Please send any questions about our privacy policy to: privacy@redwoodtoxicology.com

 

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